Terms of Service

1. Agreement to Terms

By accessing enzeti.com or using any eNZeTi service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services. These Terms apply to all visitors, users, and customers.

eNZeTi is a product of eNZeTi LLC, 419 Main St., Huntington Beach, CA 92648.

2. Description of Services

eNZeTi provides real-time intake intelligence software for law firms, including live on-screen coaching prompts for intake coordinators, post-call scoring and analytics, and performance reporting. Access to the platform is provided on a subscription basis under a separate service agreement.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Use the services in any way that violates applicable federal, state, or local law
• Attempt to gain unauthorized access to any part of the platform
• Transmit any harmful, offensive, or disruptive content through the platform
• Reverse engineer, decompile, or attempt to derive the source code of any part of the platform
• Resell or sublicense access to the platform without written consent

4. Accounts and Subscriptions

Paid access to eNZeTi requires a written service agreement. Subscription terms, pricing, and billing cycles are defined in that agreement. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content, software, trademarks, and materials on enzeti.com and within the eNZeTi platform are the property of eNZeTi LLC or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

6. Customer Data

You retain ownership of all data your firm submits to the platform, including call recordings and intake information. By using our services, you grant us a limited license to process this data solely to deliver the services described in your service agreement. We do not sell or share your firm's data with third parties except as described in our Privacy Policy.

7. Disclaimers

eNZeTi is provided "as is" without warranties of any kind, express or implied. We do not warrant that the platform will be error-free, uninterrupted, or free from security vulnerabilities. eNZeTi is a coaching and analytics tool — it does not constitute legal advice and should not be used as a substitute for professional legal judgment.

8. Limitation of Liability

To the fullest extent permitted by law, eNZeTi LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of eNZeTi, including lost revenue, lost cases, or data loss. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 90 days preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless eNZeTi LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the platform, your violation of these Terms, or your violation of any third-party rights.

10. Termination

We reserve the right to suspend or terminate your access to the platform at any time if you violate these Terms or engage in conduct we determine to be harmful to our services or other users. Upon termination, your right to use the platform ceases immediately.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Los Angeles County, California.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact