Real-Time Intake Intelligence for Law Firms
You Don't Have
an Intake Problem.
You Have a
Visibility Problem.
Your intake team takes hundreds of calls a month. You hear maybe ten. Somewhere inside the rest, qualified cases are slipping through on objections nobody caught and patterns nobody fixed. eNZeTi shows you every single one. In real time.
Book Your Free Call Analysis
We analyze a real call from your team. No pitch. Just data.
94%
Of intake calls go unreviewed. The pattern never gets caught.
Industry average
2x
Production from weakest to top performer in under 30 days
Cameron's team, verified result
40 hrs
Weekly QC time reduced to 4 hours when every call is read for you
Cameron's team, verified result
Same Objection. Two Responses.
One Firm Keeps the Case.
Without eNZeTi
Intake coordinator follows default script. Marks it as a follow-up.
Intake coordinator
"Of course — totally understand. I'll send you our info and you can reach back out when you're both ready."
Three callbacks over two weeks. Prospect goes cold. Case goes to a competitor who answered the real concern on the first call.
Attorney spends 15 hrs/week reviewing calls — never catches the pattern
Case lost
With eNZeTi
Real-time coaching surfaces in the coordinator's earpiece — mid-call.
eNZeTi coaching — live, right now
"Spouse objection is often a pricing concern. Ask: 'What's your biggest hesitation about getting started today?' Then listen."
Intake coordinator
"I completely understand. Before we set up a callback — what's your biggest hesitation about moving forward today?"
[Prospect reveals: retainer feels high. Coordinator offers payment plan. Case retained.]
Partner reviews a 2-minute summary. Not 47 call recordings.
Case retained
Not attitude. Not effort. A specific response, at the exact right moment.
That's what needs to happen on every call — and what eNZeTi makes possible.
67%
of "spouse objection" calls contain a recoverable pricing concern — not a real delay
$180K
average annual revenue lost by a 3-person intake team fumbling objections
94%
of intake calls go unreviewed — so the pattern never gets fixed
The eNZeTi Platform
This is what visibility
actually looks like.
Every call. Every coordinator. Every missed case — caught before it slips through. See exactly what your intake team sees, and exactly what you see after.
→
Click "After the Call" to see the analytics dashboard
Live Call Transcript
Live
KM
Prospect — Karen M.
Hi yes, I was rear-ended on the highway last Tuesday. The other driver ran into me at full speed — I have photos, a police report, everything. My neck has been killing me since and my car is in the shop.
SC
Sarah C. — Intake Coordinator
I'm really sorry to hear that Karen. You mentioned a police report — was the other driver cited at the scene?
KM
Prospect — Karen M.
Yes, he was cited. Their insurance already called me this morning actually and offered me a settlement. I haven't responded yet.
SC
Sarah C. — Intake Coordinator
Good that you haven't responded — that first offer is almost always well below what you're entitled to. We can walk you through exactly what your case is worth at no cost. I'd love to get a consultation on the calendar for you today.
KM
Prospect — Karen M.
That all sounds really good honestly. I just want to talk to my husband before I commit to anything. Can I call you back tomorrow?
SC
Sarah C. — Intake Coordinator
⚡ Objection Detected — Spouse Deferral
Oh of course, totally understand. I'll put a note and we can follow up tomorrow...
Total Calls This Month
142
↑ 18 vs last month
Cases Retained
38
26.7% retention rate
Revenue Gap
$284K
Recoverable this quarter
Avg Call Score
6.8
Up from 5.1 last month
Recent Intake Calls
Click any call to see AI analysis
| Coordinator | Case Type | Grade | Outcome |
|---|---|---|---|
| Sarah C. | PI — Auto Accident | B | ⏳ Pending |
| Marcus R. | Family — Divorce | A | ✓ Retained |
| Sarah C. | PI — Slip & Fall | C+ | ✗ Lost |
| Denise W. | Estate Planning | A | ✓ Retained |
| Marcus R. | PI — Dog Bite | D+ | ✗ Lost |
Coordinator Performance
Retention rate vs team average
DW
Denise W.
34 calls
↑ +12% this month
MR
Marcus R.
41 calls
↑ +6% this month
SC
Sarah C.
67 calls
↑ +24% this month
eNZeTi: Analysis
Proprietary pattern detection · <60s post-call
Personal Injury — Auto Accident
Patricia T.
Handled by Sarah C. · Feb 21, 2026 · 14 min
6.8
Score
Executive Summary
Sarah ran a strong discovery — built rapport quickly, identified documented injury, and confirmed liability was clear. Patricia showed high qualification signals: real injury, insurance dispute in progress, and emotional readiness to act. However, Sarah did not address the cost objection with the contingency fee framework. Instead she offered vague reassurance, which left Patricia uncertain.
⚠ Missed Opportunity
With proper contingency fee framing, this case had a 72% retention probability. Sarah pivoted too early to follow-up scheduling instead of closing the cost objection. Estimated revenue gap: $12,000–$18,000 if Patricia retains a competitor.
Skill Breakdown
Get Started
See what's happening
inside your intake calls.
Before another case slips through.
We analyze a real call from your team and show you exactly what eNZeTi sees. No pitch. No pressure. Just data about your own intake — and you decide what to do with it.
Book Your Free Call Analysis15 minutes. We do the work. You just show up.
✓
No long-term contracts
✓
Month-to-month
✓
Most firms live within first billing cycle
✓
Free analysis before you commit
Common Questions
Things attorneys
actually ask us.
A great intake coordinator costs $55,000–$75,000 per year, takes months to hire, and the moment they leave you start over. eNZeTi makes the coordinator you already have perform like the one you have been trying to find. Same salary. Dramatically different output. And when someone does leave, the institutional knowledge does not walk out with them — it stays in the system.
✓ No hiring risk. No onboarding lag.
This is the right question to ask. Most tools die in adoption. eNZeTi is different because it makes coordinators look better, not watched. They get real-time support instead of delayed criticism. When a coordinator handles a tough objection and retains the case, they feel the win. That is what drives adoption — not mandates from management.
✓ Coordinators ask to keep using it.
A fair concern — and one we have thought through carefully. eNZeTi operates on call transcripts, not case files or privileged communications. We do not touch your case management system, your client database, or any confidential matter records. The intake call happens before representation begins, which is where eNZeTi lives. We recommend reviewing with your bar's ethics counsel if you have specific questions — we can provide documentation to support that conversation.
✓ No access to case files or privileged data.
Pricing is based on the number of coordinators on your intake team. There are no per-minute charges, no usage caps, and no surprise bills at the end of the month. Unlimited usage for a flat monthly rate. The free call analysis will give us what we need to quote your firm specifically — and you will see exactly what your current revenue gap is before you make any decision.
✓ Flat rate. Unlimited usage. No surprises.
Cameron's weakest closer became his top performer in 28 days. That is a sales team — intake teams typically move faster because the call structure is more predictable. Most firms see measurable improvement in retained cases within the first 30 days. The first week alone usually surfaces two or three patterns your team has been repeating on every call — patterns you had no way of seeing before.
✓ First patterns visible within 48 hours of going live.
Training happens once. The call happens now. A coordinator who trained on objection handling last Thursday still freezes when a real prospect says "I need to talk to my spouse" on Friday afternoon. eNZeTi does not replace training — it makes training stick by reinforcing the right behavior in the exact moment it is needed, on every call, not just the ones you happen to review.
✓ Real-time reinforcement vs. once-a-week coaching.