Privacy Policy

1. Who We Are

eNZeTi is a product of eNZeTi LLC ("Company," "we," "us," or "our"), located at 419 Main St., Huntington Beach, CA 92648. We provide real-time intake intelligence software for law firms, including live call coaching tools and post-call analytics.

Questions about this policy can be directed to: [email protected]

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out a demo request form, contact us by email, or book a call, we collect your name, email address, phone number, firm name, and any message you include.
• Usage data: When you visit enzeti.com, we may collect standard web analytics data including your IP address, browser type, pages visited, and time spent on each page.
• Call and intake data: If your firm uses our platform, we process call recordings and intake transcripts solely to deliver our coaching and analytics services. This data is processed on your behalf and subject to your firm's obligations under applicable law.
• Cookies: We use cookies and similar tracking technologies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly as a result.

3. How We Use Your Information

• To respond to your demo requests and inquiries
• To provide and improve our software services
• To send product updates, case studies, and relevant communications (you may opt out at any time)
• To analyze how our website and product are used so we can make them better
• To comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. Legal Basis for Processing (California / CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at [email protected].

5. Data Sharing

We may share your information with:

• Service providers: Vendors who help us operate our platform (e.g., CRM, email tools, analytics). These vendors are contractually bound to protect your data and may not use it for their own purposes.
• Legal requirements: If required by law, court order, or government authority, we may disclose your information.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will honor that request within 30 days unless retention is required by law.

7. Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS/HTTPS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your information has been compromised.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Material changes will be communicated via email to active customers where applicable.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data: